Privacy Policy
Version Date: 2023
Leominster Osteopaths Ltd Privacy Notice 2023
Who are we?
Leominster Osteopaths Ltd
Westbury Court
Westbury Street
Leominster
HR6 8NT
Legal basis for processing data
We gain patient consent to process data and do so to provide treatment to our patients.
Personal data we collect about you
We collect contact details such as names, addresses, e-mail addresses and phone numbers. For the purposes of treatment, we collect medical and case history notes. We also gather information about any medications taken.
How we collect it and why
Much of our data is collected from patients at the first new patient appointment. We also collect contact details from patients when we are contacted over the phone or via e-mail.
Contact details are used to remind you of future appointments or to provide any other information that is necessary for your treatment.
We collect medical history data for the purposes of providing treatment.
How we store your data
Your personal details are securely kept and are confidential. Only those authorised to do so have access to these.
Website and Social Media use
We use a website www.osteopathiccentre.co.uk to advertise our business, this website does use cookies to gain a small amount of data when you use the site. We also have Facebook and Twitter accounts to advertise the business.
Your rights
Under new GDPR 2018 rules, you have rights regarding your personal information. Patients have:
- The right of access to your information
- The right to rectify any of your personal information
- The right to restrict processing
- The right to data portability
- The right to object to automated processing
- The right to be forgotten
- The right to object to processing such as marketing
- The right to be informed
Applications to access your personal data
When a request is made, we ask for several forms of identification to ensure patient confidentiality.
Complaints
In the event that you wish to make a complaint about how your data is being processed by us you have the right to complain. If you do not get a response from us in 30 days, you can complain to the ICO.
ICO
Wycliffe House
Water Lane
Wilmslow
SK9 5AF
Tel: 0303 123 1113
